Shipping policy

STOCKHOLM COLLECTION

Wanna collect your order in Stockholm rather than pay for shipping? No problem – just pick the pickup option at checkout. Please note you need to arrange a pickup time with us in advance.

WHERE IS MY ORDER?

Orders are usually shipped out within 5 working days (often a lot quicker) if the item you’ve ordered is released (if you order multiple items and one is a pre-order all items will be sent out when the pre-order is ready). Make sure you’ve not ordered a pre-order item (pre-orders are usually shipped out 1-2 weeks before the official release date) and that you’ve entered your address correctly when ordering – if you’ve entered the wrong or incomplete address and the package has already shipped out the only thing we can do it wait until its returned to us and re-send.

Standard shipping times are 1-2 work days in Sweden, 3-10 work days in Europe, 5-15 work days outside of Europe, but packages usually arrive a lot quicker than that.

CAN I GET A TRACKING NUMBER?

Make sure to pick the shipping option that includes tracking for your territory at checkout - after you’ve placed your order there’s nothing we can do to add tracking.